Tips for Getting the Right Software for Your Business

Whether you’re a web designer or a cook, you want to use the best softwar...

By Lilly Miller Updated

Whether you’re a web designer or a cook, you want to use the best software for the field of your work. New technologies and tools will make your work more efficient, but will also make it more fun and engaging. When it comes to choosing software, the topic is very subjective. There isn’t a single piece of software that is suitable for everyone, so thorough research is a must. 

However, there are more project management, CRM, and email apps on the market than ever before. If you go and ask just a few of your colleagues or friends, chances are that each one will have their own preference. Therefore, it is best if you consider a couple of things before you make the decision that will fit the best in your field of work. 

Do the Analysis and Reviews

Before you overload your team with a set of tools and apps that all seem cool and shiny, it is important to check your existing workflow and processes within the company. Only then will you be able to consider what tools you need exactly to match your needs. Some experts would say that it is more important to look at workflows rather than features. 

A new app is not always a silver bullet. Communication or management problems can’t be solved via new software. You need to solve the underlying issues first and figure out how to deal with the existing problems before you implement new software. 

Proceed with caution once you’re ready to buy a license for a specific tool. For some, lightweight options such as Google Docs and Gmail will do the job perfectly. Still, you need to identify the pain points and what your team really needs in order to perform better and without any stuttering. Read software reviews and determine which one out be the best in the context of your company.  

Do Research

As mentioned above, you need to do your own research on different types of software for your company. Not everything is in ratings and following trendy apps. Again, your number one goal should be identifying the tool that will suit your team’s workflow and goals. 

One of the ways you can do your research is by searching for companies similar to yours, and then checking what software are they using. The feedback you get by doing this will be the most relevant and objective to your working field, marking the software that is relevant to the industry. Statistics show that more than 70% of businesses make their decisions regarding infrastructure by taking advice from their peers. 

Check with your competitors what type of software are they using, read relevant online reviews, and even check app reviews to determine what tool actually seems worth your time.

You will be thankful to yourself if you do the research upfront. If you don’t do it, chances are that you will be forced to make software changes in the future, which will increase costs, and waste your time and energy. 

Don’t Be Afraid to Pay More

A big chunk of companies will say that the primary factor in choosing software is the cost. However, this isn’t always true. Of course, apps like Google Docs that are completely free can be useful to some degree, but what to do if you need something more specific? Opting for a cheap option just because it is cheap may actually be contra-productive. 

Make sure you pay for value but definitely do consider the cost. You want to buy a piece of software that will make your work easier. Saving a couple of dollars in the start can negatively impact your business in the long run, since poorly performing software can just make more work for the company down the road. 

Therefore, don’t be afraid to pay more if the software fits your needs and enhances your workflow. Over time, a piece of software that does this will pay for itself multiple times, but will also bring you more profit. 

Consider Everyone 

There’s no point in implementing a new app if your team feels like it doesn’t belong in the company. It is critical that the adoption of the new software goes well. Therefore, you need to consider every single one of your employees that will use the software. It is always possible to explain to people if they are confused about something regarding the software, but if they don’t feel like it fits their needs, then it is useless. 

For example, project management systems are usually very similar. However, it is still important to pick one that fits your team. Sticking to that system is maybe even more important. There are always limitations, hurdles, and new things to learn when you introduce a new piece of software to your team, but once they get a grasp of it, make sure you don’t change it anymore. 

Don’t worry too much about the alternatives, even if you sometimes feel that a different app might be better for a specific situation. If you want to benefit from an app, make sure you stick to it. 

Ask for Help

You will have plenty of concerns and questions once you start with a new app. Software developers are always helpful and they truly want their tools to be useful to you. So, don’t be afraid to ask any questions you might have regarding the software you plan on using. 

Additionally, you can even suggest new features, if there are some specific ones you need. Of course, the developer won’t always take the request, but you can give it a shot. Customer suggestions are actually considered very seriously, especially when it comes to startups. 

Once you’re sure about the software you want to try, don’t be afraid to ask for a demo or a free trial version of it. You will need to test how it works in the context of your workflow to be sure it fits your needs!